Install it before departure while you have reliable Wi-Fi. Activate it when you arrive at the covered destination.
Help centre
Answers for every stage of your trip.
Find quick guidance for buying, installing, activating and managing your AirRovia eSIM.
Frequently asked questions
Most plans begin when the eSIM first connects to a supported network at your destination.
Yes. Keep your primary SIM enabled and select AirRovia for mobile data.
Confirm the eSIM line and data roaming are on, then restart the device or toggle airplane mode.
Top-up availability depends on the plan. Open My eSIMs to see available options.
Eligibility depends on whether the eSIM has been installed, activated or used. Review our Terms or contact support.
Installation details are emailed after purchase and remain in My eSIMs.
Most eSIMs can only be installed once. Do not delete one unless support asks you to.